7u770 Privacy Policy

Scope of Data Collection

When you register, log in, or use our services on 7u770, we may collect the following types of information:

• Full name, email address, date of birth, and mobile number
• Documents submitted for identity verification (copy of national ID or passport)
• Financial transaction details — deposit and withdrawal records via bKash, Nagad, Rocket, or bank transfer
• Device information, IP address, browser type, and operating system
• Gaming activity logs, betting history, and session data
• Content of communications sent via our live chat or email
• User behaviour data collected from cookies and similar tracking technologies

We collect only the information necessary to provide our services, ensure security, and meet legal obligations. Collecting unnecessary or excessive personal information is against our policy.

Purpose of Data Use

The information collected is used for the following purposes:

• To create, verify, and manage your account
• To process deposit and withdrawal transactions and ensure financial security
• To provide and improve our gaming and betting services
• To prevent fraud, conduct anti-money laundering (AML) verification, and comply with responsible gaming rules
• To provide customer support — particularly through our 24/7 Bengali live chat
• To create a personalised experience based on your preferences
• To fulfil applicable legal and regulatory obligations
• To resolve technical system issues and monitor security

Data Storage and Security

The security of your information is our top priority. 7u770 applies the following security measures:

• SSL Encryption: All data transmitted on our website is protected by 256-bit SSL encryption.
• Secure Servers: All data is stored on secure, access-controlled servers.
• Limited Access: Only authorised staff who need it for their work can access your personal information.
• Regular Security Audits: We regularly test and update our systems for vulnerabilities.
• Password Hashing: Your password is never stored in plain text — it is kept as an encrypted hash.

Your information is not retained beyond the time it is needed. Even after an account is closed, some data may be kept for a specific period due to legal obligations.

Sharing Data with Third Parties

7u770 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, and banking partners.
• Legal Authorities: In response to valid requests from government or law enforcement agencies in compliance with the laws of Bangladesh.
• Technology Service Providers: Selected trusted technology partners for hosting, security verification, and service operations — who are contractually bound to uphold our privacy standards.
• Business Changes: In the event of a merger or acquisition, provided that the same privacy protections are maintained.

Outside the above cases, we never share your information without your prior written consent.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience. Cookies are small text files stored in your browser.

• Essential Cookies: Required to maintain login sessions and run the core functions of the site.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics Cookies: Help analyse site usage and improve our services.
• Security Cookies: Used to detect and prevent fraudulent activity.

You can decline non-essential cookies through your browser settings. However, doing so may mean that some services do not work correctly.

User Rights

As a user of 7u770, you have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of any inaccuracies in your information.
• Right to Erasure: The right to request deletion of your data in certain circumstances (where there is no legal obligation to retain it).
• Right to Object: The right to object to the use of your information for specific purposes.
• Data Portability: The right to receive your information in a structured, commonly usable format.
• Withdrawal of Consent: The right to withdraw your consent at any time, though this will not affect prior processing.

To exercise these rights, contact our support team. We are committed to responding to your request within 30 days.

Age Restrictions and Protection of Minors

7u770 is for persons aged 21 and over only. We do not knowingly collect or process any information from minors.

Age verification is mandatory during registration. If we learn that a minor has created an account using false information, that account will be closed immediately and all associated data will be deleted.

International Data Transfers

Our servers and the infrastructure of our technology partners may be located outside Bangladesh. For any international data transfer, we ensure that:

• The recipient country or organisation maintains adequate data protection standards.
• Appropriate contractual safeguards are in place.
• Data transfers are limited to the purposes described in this Policy.

Response to Data Breaches

In the event of a security breach, we will take immediate action:

• The breach will be remedied as quickly as possible.
• If your information is at risk of being compromised, we will notify you by email as quickly as possible.
• Transparent information will be provided about the nature, scope, and steps taken in response to the breach.
• Necessary measures will be taken to prevent such incidents in the future.

Policy Changes and Updates

7u770 reserves the right to update this Privacy Policy from time to time. In the event of changes:

• The updated policy will be published on this page and the "Last Updated" date will change.
• Registered users will be notified by email of significant changes.
• Continued use of the service after a change will be considered acceptance of the updated policy.
• If you do not agree to a significant change, you may request that your account be closed.

You are advised to check this page regularly so that you remain informed of the latest policy.